Customer Delight

Customer Delight has to be the prime aim/goal of any Hospitality Industry! It’s exceeding the customers expectation and ensuring a long term relationship with the guests. Hospitality is the only industry that refers to customers as guests and intends to treat them as one as well.

As said in India – “Atithi Devo Bhava” !

customer_delight

It's been over a year since we worked with Bianhua, and the benefits keep accruing! Never have I felt so confident and comfortable in my own style. And, with the tools and knowledge they gave me, I have been able to buy more flattering clothes to supplement the ones i already had.... Working with Jyoti and Sapna have truly been life-changing experience. With their combination of style savvy, fit expertise and deep understanding of your personality, they empower you to show your best self to the world. I wish all women could feel as good as I do every day.

Rima Sengupta - Head of the Community-2gethr

Thank you for taking the time to train the students for 2 days. Your encouraging words will surely be acted upon.

Vineetha Rebecca Jacob - CHRIST (Deemed to be University)

Thank you for taking the time to train the students for 2 days. Your encouraging words will surely be acted upon.

Pradeep Kumar - Christ University

harini_testimonial

Thank you Bianhua for having a wonderful contest for Valentines day. My husband nominated me and getting a call from Jyoti was such a big surprise!... I was the chosen one... I got lucky to met these 2 lovely ladies Sapna & Jyoti... Thank you for making me find myself and look beautiful!

Harini - Valentine Contest Winner

tanishka_chauhan

I received two flawless full-face makeup looks from Mrs. Jyoti Pathania and I couldn’t be happier with the results! The entire process was carried out with utmost professionalism. It was ensured that only high-quality makeup products were used for this activity. She has a wonderful eye for colour and respectfully listened to all my suggestions. She is so talented at her craft and you can tell she really loves what she does. She is a true professional, and has a passion for her work. Overall, I am extremely satisfied with my experience and the treatment that I have received from her. I would highly recommend her to anyone.

Tanishka Chauhan - Bangalore, India

GLIMPSE OF WHAT WE DO!